We deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with us online, in person, or through our services.

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1. Information We Collect

When you use our website, purchase our products, or book a service, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details.

• Service Details: Information about the items you submit for assessment or repair, including photos and descriptions you provide.

• Technical Data: Your IP address, browser type, and how you navigate our website (via cookies and analytics).

2. How We Use Your Information

We use your information to:

• Process and fulfill orders or service requests.

• Communicate with you about consultations, updates, and repairs.

• Improve our website and customer experience.

• Send occasional updates, promotions, or care tips (only if you’ve opted in).

We will never sell or share your information with third parties for marketing purposes.

3. Sharing Your Information

We may share limited information with trusted third parties only to:

• Process payments securely.

• Deliver your purchases.

• Assist with website analytics and functionality.

All third parties are required to keep your information secure and use it only for agreed purposes.

4. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with the site. You may disable cookies in your browser settings if you prefer.

5. Your Rights

You have the right to:

• Access and request a copy of the information we hold about you.

• Correct or update your personal data.

• Request deletion of your personal data (subject to legal or contractual obligations).

6. Data Security

We take every precaution to protect your data using industry-standard security practices.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.