Warranty & Care
1) Warranty terms (standard & extended)
2) What's covered and excluded
3) How to request a repair
4) Optional warranty coverage selection

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Priority repairs
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Complimentary touch-ups
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Guaranteed craftsmanship
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Extended peace of mind

Repairs Within Warranty
Every piece is made with care, intention, and materials designed to last. If your item develops a fault within its warranty period, we’re here to help. Our studio will carefully assess the issue and restore your piece with the same attention it received when it was first made.
Our warranty covers craftsmanship and material defects under normal use. It does not include damage caused by accidents, misuse, or natural wear over time.
To Request a Warranty Repair:
Please provide the following details so we can assist you:
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Your name & order number
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A short description of the issue
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Clear photos of the item (full view + close-up of the affected area)
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Best contact email
Submit your request below, and our team will be in touch within 3–5 business days to guide you through the next steps




